Support & Assistance: Direct Debit

Direct Debit Payment Method

Cloch Internet can now accept payment by direct debit from Irish bank accounts.

How Does it work?

Download a copy of our direct debit form here.

Fill out the details and return the form by post to the following address:
Accounts Dept
Cloch Internet Services Ltd
Suite 3, Herbert Hall
16 Herbert Street
Dublin 2

Once we have received your form and forwarded it to our bank, we will now process all renewal payments using your direct debit mandate.

You will still receive a renewal notice 30 days prior to the date on which your services are to be rebilled, but you will not receive any further reminders from us and payment will be deducted on the renewal date (unless you wish to have them cancelled).

If you do not wish to have a particular service renewed, simply email billing@cloch.ie at least 3 working days prior to your renewal date.

FAQ's:

Are there any additional charges for this service?
No, direct debit is free and in fact costs you less as you do not have to pay for a cheque, postage etc.

Can I pay for orders by direct debit or just renewals?
Existing customers that are already set up on direct debit may pay for new orders by direct debit, however, due to the time delay in setting new customers up on direct debit, we cannot accept payment by direct debit for new customers.